PHARMALIFE PRODUCTS

Why can’t I find any “not tested on animals” symbols in your boxes or communication materials?

The words “stop to tests on animals guaranteed by LAV” and “not tested on animals” are in contrast with the Code (EU Regulation no. 355 of 10.07.2013), as they can let the consumer understand that other cosmetic products experiment on animals. Even the reference to LAV, the Jury of Advertising Self-Discipline considered it irrelevant, as the message is intended not as an ideological adhesion to the general proposal to ban animal testing even outside the cosmetic sector, but as a specific merit of the product. . Furthermore, we want to specify that from 11 March 2013, with the new Cosmetic Regulation n.1223 / 2009, the total ban, throughout the European Union, of testing and marketing ingredients and cosmetic products tested on guinea pigs came into force. Jury of Advertising Self-Regulation – judgment N- 94/2016 of 02.14.2017
http://www.iap.it/2017/02/n-942016-del-14022017/

Is there nickel in your products?

Nickel causes allergic reactions, whether low or high, in some people. The goal of our company is to create products with fewer and fewer nickel traces. We verify daily that in each product its level is as low as possible as current technologies do not allow us to completely eliminate this element.

What is Nickel?

Nickel (or nickel) is a metal present only in traces in the human body, widespread in nature in various foods and present in many objects of common use. In cosmetics, nickel is not an ingredient, but a substance present as an impurity derived from raw materials such as pigments and more rarely as a residue from the processing of products.

How is snail slime extracted?

Before extraction, the snails are carefully washed with nebulized water together with an oxygen-ozone mixture, which allows to cleanse, sanitize and revitalize the snails. The extraction takes place with a suitably studied stimulating solution, such as to respect the well-being of the snail, which is gently nebulized in order not to cause stress to the snail which after the treatment can return to the breeding in perfect conditions. In fact, the snails used for the production of Aspersina slime do not suffer biological damage and are not subjected to suffering of any kind. From the work of 1000 snails, 1 kg of pure slime is obtained. The same drool collected is finally filtered and concentrated several times before use in our cosmetic products and medical devices.

How are snails treated?

Our snails are raised by expert heliculturists who accept to grow snails exclusively with natural methods and ensure the well-being of the snails. The snails are bred according to the most modern criteria such as to guarantee a correct diet based exclusively on vegetables with vegetables grown only to feed the snails, not treated with chemical fertilizers and fungicides, which allows to obtain a high quality natural secretion.

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What is collagen?

Collagen is the main protein that makes up the connective tissues of our body; its presence inside the skin is fundamental and necessary to guarantee a solid structure and correct functionality of this organ. The most abundant proteins that determine the formation of the structural scaffolding of the dermis are type I collagen and elastin. Numerous factors such as advancing age, excessive and incorrect sun exposure (skin photoaging), unbalanced diets, rapid weight loss, an unregulated lifestyle, or the habitual consumption of alcohol and smoking, can lead to a progressive and irreversible reduction of the endogenous production of these proteins. Their deficiency inside the dermis determines loss of tone, elasticity and turgor of the skin, therefore the inevitable and consequent formation of wrinkles, sagging and laxity of the tissues.

At what age is it better to start this treatment?

Prevention is the best remedy to combat skin aging, which is a complex and inevitable phenomenon. We therefore recommend starting collagen treatment at the age of 30. There are several good habits to delay it: the healthy lifestyle that helps heal the skin since wrinkles are not present, or too evident, such as the intake of powerful natural antioxidants, or rather the vitamins that we introduce every day with an adequate and heterogeneous diet. Another fundamental rule of prevention: avoid exposure to harmful events such as the sun (beyond the minimum necessary for vitamin D), cigarette smoking and, where possible, atmospheric pollution. We offer you the entire Collagenat line to visibly improve the appearance of your skin. This precious and targeted line is made up of cosmetic products formulated with high percentages of hydrolyzed marine collagen and vegetable collagen (natto gum). The Collagenat line has been enriched with innovative food supplements based on hydrolyzed marine collagen, designed for the well-being and beauty of the skin.

SHOPPING

Where can I buy your products?

Pharmalife Research relies on the best pharmacies, parapharmacies and herbalists throughout Italy. To find out the one closest to you, visit our page click here.

DO I HAVE TO REGISTER TO PLACE AN ORDER?
No, you can order as a guest.

HOW CAN I CREATE A PHARMALIFE ACCOUNT?
Access the dedicated section and register by filling in all mandatory fields.

WHAT ARE THE BENEFITS OF A PHARMALIFE ACCOUNT?
By registering you will have the opportunity to always be updated on the Pharmalife world, receive preview news on products, create your wishlist, take advantage of special promotions and monitor your orders.

CAN THE DELIVERY ADDRESS BE DIFFERENT FROM THE BILLING ADDRESS?
Yes, during the order it is important to specify the correct addresses for billing and delivery.

WHICH PAYMENT METHODS ARE ACCEPTED?
Transactions with Visa, Visa Electron, MasterCard and American Express are accepted. Payments with PayPal and bank transfer are also accepted.

ARE ONLINE PAYMENTS TOTALLY SAFE?
Payments on shop.pharmaliferesearch.com are totally safe. Our e-commerce technology guarantees all the safety standards required by the laws in force.

SHIPPING AND RETURNS

WHEN WILL I RECEIVE MY ORDER??
Within 3-5 working days (Monday-Friday) of receiving the order. For payments made by bank transfer, in order to speed up the procedure, it is advisable to send the payment receipt together with the order reference number to ordini.web@pharmaliferesearch.com.

HOW CAN I TRACK MY ORDER NUMBER?
The order number is sent by e-mail at the time of purchase. Furthermore, you can always trace your order number by logging into your account.

HOW CAN I CHECK THE STATUS OF MY ORDER?
By logging into your  account nd clicking on “ORDERS”.

I HAVE NOT RECEIVED MY ORDER YET, WHAT CAN I DO?
Check the status of your order by logging into your account . The tracking of the shipment is entrusted to the SDA Poste Italiane courier who will send a separate email with traceability.

WHAT CAN I DO IF I HAVE PROBLEMS WITH THE ORDER?
For information on the status of your shipment, call us on 031 852 855 from Monday to Friday from 9.00 to 17.00 or use the contact form

CAN I MAKE A RETURN OF A PRODUCT PURCHASED ONLINE?

See the dedicated page.